View more options for this course
Certificate Programme in Social Media Crisis Communication Planning and Strategy
-- viewing nowSocial Media Crisis Communication planning is crucial for today's organizations. This Certificate Programme equips you with the strategies and tactics to effectively manage online reputational risks.
3,770+
Students enrolled
7-Day Money-Back Guarantee
Enroll with confidence
Secure Checkout
256-bit encrypted payment
Lifetime Access
Learn at your own pace
About this course
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course Details
- Understanding Social Media Landscapes and Trends
- Social Listening and Brand Monitoring Tools
- Crisis Communication Planning: Frameworks and Strategies
- Social Media Crisis Communication Planning and Strategy: Case Studies & Best Practices
- Developing a Social Media Crisis Communication Plan
- Managing the Narrative: Messaging and Tone
- Engaging with Stakeholders During a Crisis
- Measuring the Effectiveness of Crisis Communication
- Legal and Ethical Considerations in Social Media Crisis Communication
Career Path
Career Role Description Social Media Crisis Manager (UK) Develops and implements strategies to mitigate reputational damage during online crises.
High demand for proactive crisis planning skills.
Digital Communications Specialist (Social Media Focus) Manages social media presence, monitors online sentiment, and responds to emerging issues.
Requires strong communication and strategic thinking.
Public Relations Officer (Social Media Expertise) Handles media relations, internal and external communication during crises, leveraging social media for effective message dissemination.
Excellent writing and crisis management skills vital.
Content Creator & Strategist (Crisis Communication) Creates engaging content that builds brand resilience and manages online narratives during crises.
Deep understanding of social media algorithms and audience engagement crucial.
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
Why people choose us for their career
Loading reviews...
Frequently Asked Questions
Course fee
- 3-4 hours per week
- Early certificate delivery
- Open enrollment - start anytime
- 2-3 hours per week
- Regular certificate delivery
- Open enrollment - start anytime
- Full course access
- Digital certificate
- Course materials
Get course information
Earn a career certificate