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Executive Certificate in Crisis Communication Planning for Online Platforms
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CourseDetails
- Crisis Communication Planning Fundamentals
- Social Media Crisis Management & Response
- Online Reputation Management & Monitoring
- Developing a Digital Crisis Communication Plan (includes Crisis Communication Strategy)
- Legal and Ethical Considerations in Online Crisis Communication
- Measuring the Effectiveness of Online Crisis Communication
- Case Studies in Online Crisis Management
- Training Employees for Online Crisis Response
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Job Role Description Crisis Communication Manager (Online Platforms) Develops and implements crisis communication strategies specifically for online platforms, mitigating reputational damage and maintaining stakeholder trust.
Expert in social media monitoring and rapid response.
Digital PR & Crisis Specialist Manages online reputation during crises, leveraging digital PR techniques to control narratives and engage with key audiences across multiple online channels.
Strong understanding of SEO and content strategy during a crisis.
Social Media Crisis Communicator Specializes in real-time crisis communication management on social media platforms, actively monitoring, responding to, and mitigating negative sentiment.
Expert in community management during high-pressure situations.
Online Reputation Management Specialist (ORM) Focuses on proactive and reactive reputation management across the online landscape.
Develops and implements strategies to prevent and address online crises, building a positive online presence.
EntryRequirements
- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
- NotRegulatedAuthorized
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
- OpenEnrollmentStartAnytime
- TwoThreeHoursPerWeek
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