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Graduate Certificate in Advanced Social Media Crisis Communication
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- Advanced Social Media Analytics for Crisis Management
- Social Listening and Brand Reputation Monitoring
- Crisis Communication Strategies & Planning (including social media)
- Developing a Social Media Crisis Communication Plan
- Legal and Ethical Considerations in Social Media Crisis Response
- Messaging and Narrative Control in a Social Media Crisis
- Social Media Engagement & Community Management During Crises
- Crisis Simulation & Tabletop Exercises
- Measuring the effectiveness of Social Media Crisis Communication
CareerPath
Career Role Description Social Media Crisis Manager (UK) Develops and implements strategies to mitigate social media crises; manages online reputation; possesses advanced communication skills.
High demand in UK.
Digital PR & Communications Specialist (UK) Manages online reputation, utilizes social listening tools, crafts crisis communication plans, and builds brand trust online.
Growing demand in UK digital sector.
Crisis Communications Consultant (Social Media Focus) UK Provides expert advice and support to organizations navigating social media crises; advises on strategy and communication best practices.
Increasing demand among UK businesses.
EntryRequirements
- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
- NotRegulatedAuthorized
- ComplementaryFormalQualifications
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
- OpenEnrollmentStartAnytime
- TwoThreeHoursPerWeek
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