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Certificate Programme in Social Media Policy for Crisis Response
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CourseDetails
- Social Media Landscape and Crisis Communication
- Crisis Communication Planning & Strategy (Including Risk Assessment)
- Social Media Listening & Monitoring Tools for Early Warning Signs
- Social Media Policy Development & Implementation
- Legal & Ethical Considerations in Crisis Communication
- Content Creation & Management During a Crisis
- Community Engagement & Stakeholder Management in a Crisis
- Measuring the Effectiveness of Social Media Crisis Response
- Crisis Communication Case Studies & Best Practices
- Post-Crisis Analysis & Improvement for Social Media Policy
CareerPath
Career Role Description Social Media Crisis Manager (UK) Develops and implements social media policies for crisis communication; monitors social media for potential threats; manages online reputation during crises.
High demand, excellent growth potential.
Digital PR & Crisis Communications Specialist (UK) Manages the organization's online reputation; crafts proactive and reactive communication strategies for social media during crises; collaborates with internal teams and external stakeholders.
Strong analytical and communication skills are crucial.
Social Media Analyst (Crisis Response Focus) (UK) Analyzes social media data to identify and assess potential crises; provides insights into public sentiment; develops reports to inform crisis response strategies.
Requires strong data analysis and interpretation abilities.
Communications Manager (Social Media Crisis Expertise) (UK) Oversees all aspects of communications, including crisis response on social media; collaborates with senior management to craft consistent messaging and ensure timely responses to online crises.
Requires leadership skills and strong crisis management experience.
EntryRequirements
- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
- NotRegulatedAuthorized
- ComplementaryFormalQualifications
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
- OpenEnrollmentStartAnytime
- TwoThreeHoursPerWeek
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